Refund policy

Damages and Issues:

Please carefully inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This will allow us to promptly address the issue and rectify it.

Exchanges:

Please note that we do not offer exchanges. In the event of manufacturing defects or receiving the incorrect item, we will facilitate a refund or arrange for the item to be resent.

1. Full Refund: Full payment returned.
2. Product Reshipment: A new product sent with no additional charge.

No shipping costs: No extra fees regardless of your choice.
We accept returns of products with factory defects.

We appreciate your understanding in this matter. If you have any questions or require further assistance, please don't hesitate to contact us. Your satisfaction is important to us.

Refunds:

Upon receiving and inspecting your return, we will promptly notify you regarding the approval status of your refund. If approved, the refund will be processed automatically back to your original payment method within 10 business days. Please note that it might take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, kindly reach out to us at rabbit@rabbitcomic.com for further assistance.

Request:

Please remember that you have up to 14 days after receiving the product to contact us and initiate a refund or resend request due to damages or issues. Feel free to reach out to us if you have any questions or need further assistance. Your satisfaction is important to us.

Updated on March 29, 2024.